All organization have existing processes for delivery of operations. These are suited to the purpose and nature of their business. The top management often feels the need to re engineer the process as a result of internal/external factors. These factors could be:

• Integration of common processes for optimization as a result of mergers of two or more companies.
• Amalgamation of existing lines / geographic zones of business
• Changing business processes as a result of new/changed products or service.
• Need to improve financial viability by optimizing operations
• A customized requirement, or the need to be aligned to standards, models, frameworks, and so on.
• Mandated by Government requirements to align to regulations and/or standards